Frequently Asked Questions

No, you can cancel your recurring charge at any time but service will finish out for the month paid for. There are no prorated refunds.

You can wait and add it to your emptied bin after trash collection or call us to arrange for a 1-time pickup and removal of a maximum of 8 black contractor bags that are able to be carried by 1 person for a fee of $65.00.

You are responsible for informing us of any changes to your regular schedule so we can let your Bin Butler know.

No, not at this time.

The homeowner is responsible to relay any bylaws to us to maintain compliance. 

Please use the "contact us button" so we can help set them up.  Yes, we can work with you on a price break for multiple homes.

We add 5.00 more for each additional bin per month.

 We will show up between 3-7 pm the day before pickup and return the next day depending on when your neighborhood is collected.  Please add these details on the sign up form.